Privacy Policy

HotTeapots.com - de Theepotwinkel - Der Teekannenladen attaches great importance to the protection of your personal data. In this Privacy Policy we want to provide clear and transparent information about how we handle personal data.

We make every effort to ensure your privacy and therefore handle personal data with care. HotTeapots.com - de Theepotwinkel - Der Teekannenladen is in all cases subject to the applicable laws and regulations, including the General Data Protection Regulation. This implies that we at least:

• Processing your personal data in accordance with the purpose for which it was provided, these goals and type of personal data are described in this Privacy Policy;
• Processing of your personal data is limited to only those data that are minimally required for the purposes for which they are processed;
• Ask for your express consent if we need it for the processing of your personal data;
• Have taken appropriate technical and organizational measures to ensure the security of your personal data;
• Not transmitting personal data to other parties, unless this is necessary for carrying out the purposes for which they were provided;
• To be aware of your rights regarding your personal data, to point this out and to respect them.

As HotTeapots.com - de Theepotwinkel - Der Teekannenladen we are responsible for the processing of your personal data. If, after reading our Privacy Policy, or in a more general sense, you have questions about this or wish to contact us, you can do this via the contact details at the bottom of this document.

Processing of personal data of Customers

Personal details of customers or suppliers are processed by HotTeapots.com - De Theepotwinkel - Der Teekannenladen for the following purpose (s):

• Administrative purposes;
• Communication about the order / order;
• Implementing or issuing an assignment.

The basis for this personal information is:

• The agreed order / order;

• First Name;
• Insertion;
• Last name;
• Customer address information;
• If different: address information for the receiver of the package;
• Contact details (including (business) e-mail address and (business) telephone number);
• Login details (e-mail address and password) for registered customers;
• Website;
• Sex;
• Date of birth, only in case the customer wishes to pay afterwards;
• Employed by organization, for business orders;
• Indication VAT-liable, only for non-Dutch companies (foreign company customers are not always liable for VAT);

Your personal details are stored by HotTeapots.com - de Theepotwinkel - Der Teekannenladen for the above mentioned processing (s) for the period:

• During the term of the agreement and thereafter only in the financial administration for a maximum of 7 years.

Cookies

In order for our pages to work and so that you have a pleasant purchase from us, we use cookies.

How we use cookies
A cookie is a small file that asks for permission to be placed on your hard drive. If you agree, the file will be added and the cookie will help analyze web traffic or let you know when you visit a particular web site. Cookies allow web applications to respond to you as an individual. The web application can operate to your needs, likes and dislikes by collecting and storing information about your preferences.

We use traffic log cookies to identify which pages are visited. This helps us to analyze data on the web pages traffic and to improve our website in order to adapt it to customer needs. We use this information for statistical purposes and then the data is removed from the system. The data is not tied to you as a customer.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us in any information on your computer or any information about you, other than the data you share with us. You can decide to accept or decline cookies in your browser settings. Most web browsers automatically accept cookies, but you can set your browser to refuse cookies if you prefer. But this can prevent the full use of our website.

Processing of personal data of newsletter subscribers

Personal details of newsletter subscribers are processed by HotTeapots.com - de Theepotwinkel - Der Teekannenladen for the following purpose (s):

• Informing the person through news statements.

The basis for this personal information is:

• The registration form Newsletter;

For the above objective (s) HotTeapots.com - de Theepotwinkel - Der Teekannenladen can request the following personal data from you:

• First Name;
• Insertion;
• Last name;
• E-mail address.

Your personal details are stored by HotTeapots.com - de Theepotwinkel - Der Teekannenladen for the above mentioned processing (s) for the period:

• During the period that one is registered.

Provision to third parties

We may provide the information you give to us to third parties if this is necessary for the execution of the above described purposes.

For example, we use a third party for:

• Taking care of the internet environment of our web shops;
• Sending the ordered goods;
• Taking care of the (financial) administration;
• Taking care of newsletters and invitations.

We never pass on personal data to other parties with whom we have not entered into a processor agreement. With these parties (processors), we of course make the necessary arrangements to ensure the security of your personal data. Furthermore, we will not pass on the information provided by you to other parties, unless this is legally required and permitted. An example of this is that the police request us (personal) data in the context of an investigation. In such a case we must cooperate and are therefore obliged to provide this information. We may also share personal data with third parties if you give us permission in writing.

Within the EU

We do not provide personal data to parties which are located outside the EU, except for the delivery of shipments to customers who wish to receive goods at an address outside the EU. In such cases, we share the name and address details with the service provider who is responsible for the delivery of the goods.

Minors

Storage period

HotTeapots.com - de Theepotwinkel - Der Teekannenladen does not store personal data for longer than necessary for the purpose for which it was provided or required by law.

Security

We have taken appropriate technical and organizational measures to protect your personal data against unlawful processing, for example we have taken the following measures;

• All persons who are able to access your data on behalf of HotTeapots.com - De Theepotwinkel - Der Teekannenladen are obliged to maintain their confidentiality.
• We use a username and password policy on all our systems;
• We pseudonymise and ensure the encryption of personal data if there is reason to do so;
• We make back-ups of the personal data in order to be able to repair these in case of physical or technical incidents;
• We regularly test and evaluate our measures;
• Our employees have been informed about the importance of the protection of personal data.

Rights concerning your data

You have the right to inspect, rectify or delete the personal data we have received from you. You can also object to the processing of your personal data (or a part thereof) by us or by one of our processors. You also have the right to have the data provided by you transferred by us to yourself or by order of you directly to another party. We can ask you to identify you before we can comply with the aforementioned requests.

If we process your personal data on the basis of a permission given by you, you will always have the right to withdraw this consent.

Complaints

If you have a complaint about the processing of your personal data, we ask you to contact us directly.If we do not come together with you then we find this very annoying. You always have the right to file a complaint with the Dutch Data Protection Authority, this is the supervisory authority in the field of privacy protection.

Ask

If you have any questions or comments about our Privacy Statement please contact us!

Contact details